About Donovan WaterWorks | Exceptional Plumbing Service for the Baltimore Area Donovan WaterWorks is a queer woman-owned and family-operated business that strives to deliver the best possible plumbing service for clients and their families throughout the Baltimore area. With more than 23 years of industry experience, our team properly diagnoses your plumbing issues and clearly explains your options. We believe that plumbing installations and repairs should be done right the first time, without breaking the bank. Our team provides homeowners with a unique experience centered on safe, honest, and ethical plumbing. By focusing on an excellent customer experience, we ensure that every homeowner feels in control of the decisions around their plumbing and entirely safe around the technicians invited into their home. Our Mission & Vision A Trusted Household Name: To become the go-to plumbing company for Baltimore City and the surrounding area, with a name synonymous with high-quality workmanship and ethical practices. Advocating for Women in the Trades: To be recognized for our deep investment in our community and our outspoken support of women in the plumbing and mechanical trades. An Employer of Choice: To build an inclusive, supportive workplace environment that stands out as an employer of choice. Honesty: We place great importance on being ethical, honest, and trustworthy. We demonstrate honesty not just in what we say, but in what we do every day—doing the right thing just because it is the right thing. The trust and respect of our community is a cornerstone of our business. Community: We show a deep respect for all people who invite us into their homes and for the neighborhoods in which they live. We believe in creating economic opportunities for those who have been denied them by focusing our hiring practices on local, underserved markets. Exceptional Service: Providing exceptional service is what separates a good plumber from a great plumber. A person's home is their castle, and it is our job to protect your investment. This dedication to going above and beyond to build long-lasting relationships has earned us a five-star rating. Giving: We believe in exhibiting social responsibility in both our business and personal lives. We take selfless actions to benefit others through charitable partnerships, working with values-aligned vendors, and providing employees with paid community service days. We also complete pro-bono plumbing work in our community annually to improve local lives. Connect with Baltimore’s Trusted Plumbing Fleet Take the stress, confusion, and high costs out of your property's mechanical repairs. Put a licensed Master Plumber and a dedicated, family-operated team to work protecting your home or business investment. Call Donovan WaterWorks today to say hello to Ashley, speak directly with a water specialist, or schedule an upfront diagnostic estimate. Primary Service Footprint: Proudly deploying daily across Baltimore City and the surrounding communities. Core Operational Specialties: Certified Plumbing Diagnoses, Turnkey System Installations, Ethical Maintenance, and Repairs. The Donovan Guarantee: Access to safe, honest plumbing backed by a five-star customer experience.