Hers & His Plumbing Services

About

Hers & His Plumbing is a multi-regional plumbing and HVAC contractor with a major presence in Orlando, Lake Mary, Fort Myers, and Pensacola. Founded in 2006 (and operating as an LLC under owner Charles R. Bonfe), they have evolved into a "preferred provider" model, frequently partnering with home warranty companies and utilities like OUC to provide high-volume residential service. Water Treatment & Filtration Specialized Services While many general plumbers only swap out faucets, Hers & His has a dedicated division for Water Treatment Maintenance and installation. In the Florida market (particularly Orlando and Fort Myers), they focus on counteracting the aggressive mineral and chemical levels found in the local aquifer. Whole-House Filtration: They specialize in installing point-of-entry systems that use Activated Carbon and sediment filters to strip chlorine, VOCs, and "forever chemicals" (PFAS) before they reach your taps. UV Purification: For homes in more rural Florida areas or those on well water, they install Ultraviolet (UV) disinfecting lights to neutralize 99.9% of bacteria and viruses without adding chemicals. Water Softening: They install and service ion-exchange softeners to remove the "Triple Threat" of Florida water: calcium, magnesium, and iron. Under-Sink RO: For ultra-pure drinking water, they provide Reverse Osmosis (RO) systems that fit in the kitchen cabinet, removing lead and heavy metals. The "Warranty & Utility" Advantage A major differentiator for Hers & His is their integration with 3rd-party coverage: Home Warranty Partners: If you have a home warranty (like American Home Shield or similar), Hers & His is often the assigned contractor. This can mean a $0 to $125 deductible for a major water heater or filtration repair that would normally cost $500+. Utility Partnerships: They participate in programs through utilities like OUC (Orlando Utilities Commission) to perform leak detection and water efficiency upgrades, often at a subsidized rate for the homeowner. Five Star Service Plan (Maintenance) Hers & His offers a Five Star Service Plan specifically for Florida homeowners. Because our state's high humidity and heat accelerate pipe corrosion, the plan includes: Biannual Maintenance: Tune-ups for your water treatment systems (filter swaps, resin cleaning, and UV bulb checks). System Flushing: Crucial for water heaters in Florida to prevent sediment (calcium) from hardening at the bottom of the tank. Priority Status: Emergency repairs for members are typically handled within 24 hours, even during peak "storm seasons." Summary Tip: If you are using them through a home warranty, be sure to confirm if they are installing a "like-for-like" replacement or if you can pay a small upgrade fee for a higher-efficiency Smart Metered Valve that saves on salt and water.