High Purity water

About

About High Purity Water, Inc. | New England's Water Specialists "Treat your Customers the way you would want to be treated and the rest will fall into place…" > — Rob O’Brien, President More than a simple marketing slogan, this golden rule has been the driving philosophy behind High Purity Water, Inc. since we first opened our doors in South Grafton, Massachusetts in 1971. Celebrating over 55 years of excellence, our company operates on a strict "Service FIRST, sales second" blueprint. This uncompromising commitment to customer care has earned us an unmatched track record for resolving complex residential and commercial water quality issues across New England. The High Purity Water Advantage In an industry often crowded with high-pressure sales pitches and automated answering machines, High Purity Water, Inc. stands apart by remaining deeply rooted in personal relationship-driven service: Real, Live Technical Expertise: When you call our office, you will never get stuck in an endless automated phone loop. You will speak directly to a real, technically qualified professional who genuinely cares about water quality. Whether you need to schedule a routine service call, coordinate an installation, or set up automated deliveries, our team handles your needs with immediate, courteous support. Problem Water Specialists: From aggressive hard water scale and metallic iron staining to complex chemical contaminant filtration, our industrial and residential configurations are engineered to solve New England's most stubborn regional water crises. Here Today, Here Tomorrow: We don't believe in "sales blitzes" or quick fixes. Having anchored our business in the same Massachusetts community for over five decades, we provide stable, long-term support that ensures we will be here to stand behind our warranties and service your equipment for decades to come. Unmatched Field Service & Work Ethics Our factory-trained field service specialists are widely recognized as the best in New England. Every member of our mobile technical fleet possesses the advanced diagnostics training, chemical engineering knowledge, and mechanical experience required to accurately troubleshoot virtually any system malfunction and execute repairs quickly and efficiently. We maintain a fully stocked inventory of premium filtration components, exchange media, and water treatment parts. When your system needs an adjustment, a filter change, or a diagnostic tune-up—we've got it covered. Schedule Your Comprehensive Water Review Discover exactly what is flowing through your property's plumbing. Take the first step toward pure, crisp, and safe water with a Free Water Analysis conducted by our factory-authorized experts. Toll-Free Support: 800-540-6268 Headquarters: South Grafton, MA Service Scope: Trusted residential and commercial water treatment across all of New England.