Rooter-Man

About

RooterMan | Professional Drain, Sewer & Plumbing Services Across North America Your main property drain doesn't care what day or time it is. Clogs, severe main line backups, and structural sewer surprises have a distinct way of showing up at the absolute worst possible moment. That is exactly why RooterMan exists. For over 50 years, we have served as the trusted, premier team that homeowners and commercial businesses call when things go wrong underground. We reject the model of a faceless, distant corporation routing your emergency calls through automated systems that don't even recognize your local zip code. Instead, every single RooterMan location is 100% locally owned and operated by someone who actively lives, works, and invests right in your community. Fast emergency dispatch, fair and transparent pricing, and highly trained, professional technicians you can actually talk to—that is the strict service standard we hold ourselves to on every single call. 📈 Five Decades of Proven Industry Excellence RooterMan has spent more than half a century growing from a single local operation into one of the most recognized and relied-upon drain and sewer service networks in North America. Over the decades, we have built a stellar, verifiable track record that speaks directly for itself: 🏆 50+ Years of Hands-On Experience: Delivering elite field diagnostics and clearing the toughest mechanical obstructions since 1970. 🌎 Expansive Tri-State & Cross-Border Footprint: Active across 70+ dedicated service locations, systematically serving over 600+ individual territories spanning two countries. 🥇 Industry-Leading Recognition: Proudly ranked as the #1 Plumbing Franchise by Entrepreneur Magazine from 2003 through 2020. 🛠️ 3 Million+ Projects Completed: Trusted by millions of residential and commercial property managers to secure their baseline plumbing infrastructure. Every single operational milestone on our list traces straight back to our core baseline commitment: showing up fast for our customers and doing the job right the first time. 📜 The RooterMan Timeline: From One Truck to a Continental Network Our journey to becoming a trusted household name across the United States and Canada is anchored by a steadfast dedication to the trades: 1970 – Foundational Beginnings RooterMan was originally founded by Donald MacDonald in North Billerica, Massachusetts. Donald launched the venture with one clear, uncompromised goal: to give local homeowners a professional drain and sewer service they could actually count on. From day one, the entire business ran on three basic principles: show up fast, communicate clearly with the client, and charge a fair price. That rock-solid foundation did not stay local for long. 1981 – Strategic Franchise Expansion To bring this superior standard of mechanical service to communities nationwide, RooterMan officially began franchising in 1981. To us, franchising was never about simply filling open territories with passive operators; it meant hand-selecting local business owners who were deeply invested in their regional markets. The result was an organic, highly motivated network built squarely upon the exact same customer-first values the brand started with in Boston. Present Day – Modern Innovation, Local Execution Today, RooterMan successfully operates across 70 major service locations and 600+ territories coast-to-coast and beyond the continental United States. While our network has massively expanded, our services have diversified, and our commercial plumbing technology has evolved to pace modern infrastructure needs, our core heart remains unchanged. When your home's secondary line backs up or a main sewer line fails, a skilled, certified technician from your own neighborhood is fully equipped and ready to respond. 🛠️ Complete Residential & Commercial Subsurface Capabilities Our local service teams utilize top-tier mechanical equipment to protect your property's structural lines: Hydro-Jetting & High-Pressure Flush: Scouring grease, sludge, tree roots, and heavy debris completely out of main structural drains. Video Camera Pipe Inspections: Deploying specialized waterproof cameras directly down lines to isolate collapses, bellies, or joint leaks with zero excavation. Emergency Plumbing & Back-Up Extraction: Rapidly stabilizing sudden line breaches, commercial bathroom backups, and septic emergencies. 📋 Schedule Priority Drain or Sewer Support Today Don't let a clogged drain, sluggish sewer main, or unexpected plumbing emergency disrupt your household comfort or halt your business's daily operations. Trust the local experts backed by a half-century of North American excellence.