A water softener works through a scientific process called ion exchange to remove hardness minerals, specifically calcium and magnesium, from your water supply. When hard water enters the system, it passes through a filtration tank filled with thousands of tiny, negatively charged resin beads. Because opposites attract, the positively charged calcium and magnesium ions firmly attach themselves to the resin beads, while harmless sodium or potassium ions are released into the water as a replacement. Over time, when the beads become saturated with these hardness minerals, the system automatically enters a regeneration cycle. During this phase, a highly concentrated salt solution from the brine tank flushes through the resin, stripping away the trapped calcium and magnesium and washing them down the drain, effectively renewing the system to continuously deliver soft water throughout the building.
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